Privacy Policy
PRIVACY POLICY
Semedo’s Rentals, LLC
Effective Date: April 10, 2025
Semedo’s Rentals, LLC, and its specific rental business affiliates and subsidiaries (collectively, “Semedo’s,” “we,” or “us”) are Data Controllers for the purposes of this Privacy Policy (“Policy”). This Policy describes how we treat information that identifies, or can be used to identify, you as an individual (“Personal Information”) that we collect in connection with our jet ski and vehicle rental business offline and through our websites and other online platforms where this Policy is located (we refer to these online platforms collectively as our “Platform”).
This Policy does not apply to:
- Our collection of employment-related Personal Information.
- Personal information collected by our network of affiliates and entrusted third-party vendors. We operate within a network of affiliates and entrusted third-party vendors in provision of our services and are affiliated to other companies through ownership. These affiliates and entrusted third-party vendors are independent companies, and they are not owned or controlled by us or covered by this Policy. We are not responsible for the privacy practices of our affiliates or other similar third parties with whom you may transact. .
- Information that is not Personal information or does not individually identify you, such as aggregated or anonymized data, aggregated preferences, vehicle identification numbers or GPS or telematics information that is not associated with your identity or used to identify you..
NOTICE AT COLLECTION
We collect Personal Information from you and about you. Here are some examples of the information we may collect, how we may use it, how we may disclose it and whether we share it for cross-contextual advertising purposes (“sharing”) or sell it. We acknowledge that, in some jurisdictions, we may be restricted under local law from collecting, using, and disclosing certain categories of Personal Information, such as telematics and vehicle data, as described in the chart. Below this Notice at Collection, you will find more detailed descriptions of how we may collect, use and disclose Personal Information, including descriptions of what types or entities are our corporate partners or business partners.
The below information lists certain categories of information we we may collect when interacting with you during the normal course of business, examples of those categories, how we may collect the information, how we may use it, how we may disclose it, and notice of sale or sharing of that information;
Contact Information: This may include your name, address of residence, billing address, email address, phone number and signature. We may collect it directly from you; passively; or from third parties. We may use it to provide our products and services; for accommodation purposes; to run and improve our business; to communicate with you; to understand your interests; to determine your identity or eligibility; for marketing purposes; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may disclose it Internally; on our Platform; with our service providers; with our corporate partners; with our business partners; with insurance companies; with gift card companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We May Share This Information For Cross-Contextual Marketing Purposes With or Sell This Information To Corporate Partners and Business Partners. For more information about your right to opt out, please click here.
Telematics and Vehicle Data: We may collect your precise geolocation data or geographic areas visited. This may also include information related to fuel levels in a vehicle, information from an event data recorder, information related to the location of a vehicle or the location from which a vehicle was picked-up or returned. This may also include information about the vehicle’s usage and how it was operated, maintenance data, diagnostic data, safety events such as collision information, and diagnostic data. This may also include your driving behavior and driving behavior data such as speed, mileage, braking and damage data. We may collect it from manufacturer in-vehicle technologies and telematics devices or from third parties. We may use it to provide our products and services; to run and improve our business; to understand your interests; to determine your identity or eligibility; for marketing purposes; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you, and as legally permitted. We may disclose it Internally; with our service providers; with our business partners; with our corporate partners; with insurance companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We May Share This Information For Cross-Contextual Marketing Purposes With or Sell This Information To Corporate Partners and Business Partners. Because we may sell your precise geolocation information in a manner that identifies you, we are required under Texas law to provide the following statement: NOTICE – We may sell your sensitive personal data. For more information about your right to opt out, please click here.
Government Identification Numbers: We may collect your Government identification numbers directly from you or from third parties to provide our products and services; to run and improve our business; to determine your identity or eligibility; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with insurance companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We Do Not Share This Information For Cross-Contextual Marketing Purposes or Sell This Information.
Financial Information: We may collect your Financial Information which may include your credit or debit card number, your checking or savings account number, your credit score and history or other financial account numbers. We may collect it directly from you; passively or from third parties to provide our products and services; to run and improve our business; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with gift card companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We Do Not Share This Information For Cross-Contextual Marketing Purposes or Sell This Information.
Demographic Information: We may collect your demographic information which may include your age, gender, sex or date of birth. We may collect it directly from you or third parties to provide our products and services; for accommodation purposes; to run and improve our business; to communicate with you; to understand your interests; to determine your identity or eligibility; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with our corporate partners; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We May Share This Information For Cross-Contextual Marketing Purposes With or Sell This Information To Corporate Partners and Business Partners. For more information about your right to opt out, please click here.
Certain Protected Classification Characteristics Under State or Federal Law: We may collect Certain Protected Classification Characteristics Under State or Federal Law, which may include your race, color, ancestry, national origin, citizenship, religion or creed, marital status, physical or mental disability, sexual orientation, veteran or military status and criminal history and background. We may collect this information to provide our products and services; for accommodation purposes; to run and improve our business; to communicate with you; to understand your interests; to determine your identity or eligibility; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We Do Not Share This Information For Cross-Contextual Marketing Purposes or Sell This Information.
Commercial Information: We may collect Commercial information from you which may include information that could identify you and relates to the services in which you are interested or have considered. This may also include your reservation requests, rental history, rental or purchase locations, return locations, geographical areas visited, purchase prices and details, itinerary information, claims information and other rental information. We may also collect Personal Information about your consuming history or tendencies. We may also collect Personal Information about other loyalty programs in which you have taken part. We may collect it directly from you; passively; from in-vehicle technologies and telematics devices; or from third parties. We may use it to provide our products and services; to run and improve our business; to communicate with you; to understand your interests; to determine your identity or eligibility; for marketing purposes; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with our corporate partners; with our business partners; with insurance companies; with gift card companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We May Share This Information For Cross-Contextual Marketing Purposes With or Sell This Information To Corporate Partners and Business Partners. For more information about your right to opt out, please click here.
Auto Insurance Information: We may collect Auto Insurance Information from you or from third parties. This may include auto insurance policy information, including the provider, limits and number. It may also include auto insurance claims information. We may use it internally; with our service providers; with insurance companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We Do Not Share This Information For Cross-Contextual Marketing Purposes or Sell This Information.
Health or Medical Information: We may collect Health or Medical Information from you. This may include information about a disability or health or medical condition. It may also include your health insurance information or identification number or information about health or medical accommodations. We may use it to provide our products and services; for accommodation purposes; to run and improve our business; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We Do Not Share This Information For Cross-Contextual Marketing Purposes or Sell This Information.
Biometric Information: We may collect Biometric Information which may include imagery of your iris, retina, fingerprint, face (including “selfies”), hand, palm, vein patterns, and voice recordings, in each case only to the extent that an identifier template is extracted from such data. We may obtain this information directly from you. We may use it to provide our products and services; to determine your identity or eligibility; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We Do Not Share This Information For Cross-Contextual Marketing Purposes or Sell This Information.
Internet or Other Similar Network Activity: We may collect Internet or Other Similar Network Activity, which may include unique online personal identifier, online or mobile device identifier, IP address, device identifier, browsing history, search history, language, and information regarding interaction with an Internet website, application, or advertisement. This may also include information about the state or country from which you accessed our Platform or browser or operating system you are using or what site you came from and what site you visit when you leave us. It may also include the specific pages you visited or items viewed on our Platform, the date and time of your visit, the number of links and specific links you click within our Platform and the functions used on our Platform. We may collect this information directly from you; passively; or from third parties. We may use it to provide our products and services; to run and improve our business; to communicate with you; to understand your interests; to determine your identity or eligibility; for marketing purposes; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We May Share This Information For Cross-Contextual Marketing Purposes With or Sell This Information To Corporate Partners and Business Partners. For more information about your right to opt out, please click here.
Location Data: We may collect Location Data and information relating to your general location based on your IP address or your precise location. It may also include booking location, rental or purchase information, and return location. We may obtain this information directly from you; passively; from third parties; from in-vehicle technologies and telematics devices. We may use it to provide our products and services; to run and improve our business; to understand your interests; for marketing purposes; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with our corporate partners; with our business partners; with insurance companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We May Share This Information For Cross-Contextual Marketing Purposes With or Sell This Information To Corporate Partners and Business Partners. For more information about your right to opt out, please click here.
Sensory Data: We may collect Sensory Data directly from you or from in-vehicle technologies and telematics devices. This may include audio, electronic, visual, thermal, olfactory, or similar information. This may include pictures, and pictures or scans of government-issued identification cards. This may include audio from call recordings which may be transcribed. This may also include video from dashboard cameras or security videos. We may use it to provide our products and services; for accommodation purposes; to run and improve our business; to determine your identity or eligibility; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; on our Platform; with our service providers; with our corporate partners; with our business partners; with insurance companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We Do Not Share This Information For Cross-Contextual Marketing Purposes or Sell This Information.
Employment Information: We may collect Employment Information directly from you or from third parties. This may include your current or past job history, title, employer, or professional contact information. We may use it to provide our products and services; to run and improve our business; to communicate with you; to determine your identity or eligibility; for marketing purposes; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with our corporate partners; with our business partners; with insurance companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We May Share This Information For Cross-Contextual Marketing Purposes With or Sell This Information To Corporate Partners or Business Partners. For more information about your right to opt-out, please click here.
Inferences Drawn From Other Personal Information: We may collect Inferences Drawn From Other Personal Information directly from you; passively; from in-vehicle technologies and telematics devices; or from third parties. This may include a profile relating to your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitude. We may use it to provide our products and services; for accommodation purposes; to run and improve our business; to communicate with you; to understand your interests; to determine your identity or eligibility; for marketing purposes; to combine information; for legal or security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you. We may use it internally; with our service providers; with our corporate partners; with our business partners; with insurance companies; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you. We May Share This Information For Cross-Contextual Marketing Purposes With or Sell This Information To Corporate Partners or Business Partners. For more information about your right to opt-out, please click here.
Our Personal Information Retention Criteria: The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) requires that we disclose the criteria we use to determine how long we will retain each category of Personal Information we collect. Oftentimes, our records contain several of these categories of Personal Information combined together and therefore we consider, on a case-by-case basis, a number of factors to assess how long Personal Information is retained, including any periods of time that are permitted or required by law. These factors include what Personal Information is reasonably necessary to (i) fulfill the purposes for which the Personal Information was collected; (ii) provide our products and services or administer our relationship with an individual; (iii) protect our business, employees, organization and others; (iv) fulfill our legal, contractual and regulatory obligations; and (v) investigate and address issues that may include safety concerns, potential security incidents or policy violations.
HOW WE MAY COLLECT YOUR PERSONAL INFORMATION
We may collect your Personal Information in different ways. Below, you will find additional details and examples regarding how we may collect your Personal Information.
Directly From You: We may collect this information through our service providers. For example, we may collect your personal information when you: ○ Register for an account.
- Request or purchase our products and services.
- Download or use our Platform.
- Submit an inquiry or other information to us.
- Contact us via telephone.
- Participate in our loyalty programs.
- Provide information at one of our kiosks.
- Interact with us in-person.
- Complete an online form.
- Contact our sales or support team.
- Interact with our social media pages.
- Otherwise engage with us.
Passively: For example, when you visit and navigate our Platform on any device. We may also collect information about users over time and across different websites and devices when you use the Platform. We may use tools such as analytics and cookies, including cookies run by third parties, to collect this information.
From In-Vehicle Technologies and Telematics Devices: We may receive information about you from technologies that are native to or installed in vehicles, including through navigation systems telematics, gauges, GPS systems or event data recorders. This may also include information received from a dashboard camera or information received from Original Equipment Manufacturers (OEMs).
From Third Parties: We may receive information about you from other sources. For example, this may include receiving information from:
- Our corporate partners, such as corporate discount program sponsors (including sponsors of employer/corporate rate plans and credit card and travel club discount programs) or corporate membership program participants.
- Our business partners, including licensees, assigns, advertisers, analytics companies, booking channel providers, advertising networks, social media sites, companies that offer joint promotions with us or companies with which we collaborate to provide products and services, and companies that help us learn more about our customers, such as consumer reporting agencies, data brokers and data aggregators.
- Third party devices.
- Social media sites, including if you interact with one of our social media pages.
- Your contacts who provide your information to us in connection with our products and services.
- Companies that provide information to supplement what we already know about you, including consumer reporting agencies, data brokers and data aggregators. Certain third parties may link your name and email address to other information they have collected. This might include online usage information.
HOW WE MAY USE YOUR PERSONAL INFORMATION
Here are more details and examples regarding how we may use your Personal Information:
- To Provide You With Goods and Services: This may include fulfilling your requests for our products and services, completing transactions, issuing gift cards, confirming or offering insurance in connection with car rentals, offer services and discounts such as counter discount programs, military rates or government discounts, process employment funded payments, discounts or program and administering employment accounts in connection with our car rental services. This may also include providing options related to refueling and imposing fees following a rental.
- For Accommodations Purposes: For example, this may include accommodating special medical needs (e.g., hand controls) and providing sickness protection.
- To Run and Improve Our Business: We may use your information to analyze and improve our Platform, products and services. This may also include using your information for business administration purposes, such as for accounting, claims administration, dispute resolution, record keeping, legal, systems operations and administration, and other administrative purposes. This may also include using your Personal Information to provide our loyalty program. We may also use personal information to improve the content of our messaging and understand how you interact with our communications or our Platform. This may also include maintaining our fleet of vehicles, such as to locate the vehicle during your rental if the vehicle is lost, stolen, or overdue, to determine the time of the vehicle’s departure from and return to our rental location and to estimate the levels of fuel in the vehicle’s tank upon its return to our rental location.
- To Communicate With You: This may include responding to your feedback or providing customer support. It may also include responding to your inquiries and questions. We may communicate with you about your account or our relationship. We may also contact you about this Policy or our Platform terms and conditions.
- To Understand Your Interests: This may include understanding what products and services may be of interest to you or remembering your preferences. This may also include customizing your experience with us.
- To Determine Your Identity or Eligibility: This may include confirming your identity in connection with our car rental services. This may also include evaluating your eligibility for our products and services and taking actions to suspend or terminate your ability to continue to rent vehicles or suspend or terminate your accounts with us.
- For Marketing Purposes: We may provide you with marketing communications about promotions, our company and our products and services. This may also include using your information to personalize your experience on our Platform and with our products. We may also engage in cross-contextual advertising and retargeting. For more information about your choices related to these communications, see the Cookies and Electronic Communications section below.
- To Combine Information: For example, we may combine information that we collect offline with information we collect through our Platform. We may also combine information we collect about you from the different devices you use to access our Platform.
- For Legal or Security Purposes: This could include protecting our company and consumers who use our products and services. It may also include protecting our Platform or fulfilling our legal requirements. This may also include using your personal information to send emergency services. We, or our Service Providers, may also use personal information for the detection and prevention of fraud, security threats, or other illegal activities or malicious behavior or for managing disputes.
- As Otherwise Permitted By Law or As We May Notify You.
- As Requested or Directed By You.
HOW WE MAY DISCLOSE YOUR PERSONAL INFORMATION
Here are more details and examples regarding how we may disclose your Personal Information:
- Internally: We may disclose your information to our parent, subsidiary, and affiliate entities, if any.
- On Our Platform: For example, we may disclose your information on our Platform or on our social media sites.
- To Our Service Providers: We may disclose your information with third parties who perform services on our behalf. For example, this may includecompanies that send emails on our behalf or help us run, evaluate or improve our Platform, including analytics companies, communication companies, advertising companies, and claims management providers.
- To Corporate Partners: For example, we may disclose Personal Information to corporate discount program sponsors (including sponsors of employer/corporate rate plans and credit card and travel club discount programs) or membership program participants.
- To Our Business Partners: For example, we may disclose Personal Information to Original Equipment Manufacturers (OEMs), licensees, assigns,advertisers, analytics companies, booking channel providers, advertising networks, or social media sites. This may also include companies that offer joint promotions with us or companies with which we collaborate to provide products and services. We may also disclose Personal Information with companies that help us learn more about our customers, such as consumer reporting agencies, data brokers and data aggregators. If you participate in our loyalty program, we may disclose your Personal Information so you can receive benefits from a select group of our business partners.
- To Insurance Companies: For example, we may share Personal Information with insurance companies in connection with a claim or dispute, to verify your current insurance, or for other legal purposes.
- To Gift Card Companies: This may include gift card platform providers or gift card manufacturers.
- To Any Successors to All or Part of Our Business: For example, if we merge with, are acquired by, or sell part of our business to another entity. This may include an asset sale, corporate reorganization or other change of control.
- To Comply With the Law or To Protect Ourselves: For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might disclose information when we are investigating a potential fraud.
- For Other Reasons We May Describe to You.
- As Requested or Directed By You.
YOUR PRIVACY RIGHTS
Based on your state of residence, you may have the rights listed below with respect to the Personal Information that we maintain about you. We may take steps to verify your identity, as permitted or required under applicable law, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.
In order to allow for efficient processing of any rights requests referred to above or any questions or any complaints regarding our data processing, please forward all such correspondence to Semeo’s Rentals, LLC Attn: Data Processing 50 Industrial Circle, Ste 110, Lincoln, RI 02865 or email us at [email protected].
- Notice: This means that you can request that we disclose what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we have disclosed Personal Information, and the specific pieces of Personal Information we have collected about you.
- Deletion: This means that you can request that we delete Personal Information about you that we have collected from you.
- Correction: This means that you can request that we correct inaccurate Personal Information that we maintain about you.
- Opt Out of Sale of Personal Information: This means you can request to opt out of the “sale” of your Personal Information, as this term is defined under applicable state law.
- Opt Out of Sharing of Personal Information: This means you can request to opt out of sharing of Personal Information with third parties for cross-contextual marketing purposes.
- If you would like to opt out of the sharing of your personal information for cross-contextual marketing purposes, please note that, in addition to submitting a request below, you will need to disable cookies as described in the Cookies and Electronic Communications section of the Policy. Please note that the choices you make may be browser- and device-specific, and your choices may be deleted if you clear your browser cache or cookies.
- Right to Non-Discrimination: This means that we are prohibited from discriminating against you if you exercise your rights under applicable law.
If you are a U.S. resident and wish to exercise your rights under this section, you can click here or call 401-663-9298. The link will take you to an interactive webform that you can complete and submit to make a request for information that we will then verify; if you use the telephone number, you will be guided through a process that will allow you to submit a verifiable request. If we deny your rights request and you would like to appeal, you forward all such correspondence to Semeo’s Rentals, LLC Attn: Data Processing 50 Industrial Circle, Ste 110, Lincoln, RI 02865
Agents: Agents that you have authorized to act on your behalf may also submit privacy requests as instructed above. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.
Please note that we do not knowingly share for cross-contextual marketing purposes or sell the Personal Information of individuals who are under 16 years old.
A Note About Privacy Rights and Loyalty Information: We may not be able to provide you with all of the benefits of our loyalty program if you choose to exercise your privacy rights. However, we will try to provide benefits that are unrelated to your privacy request. For example, if you request that we delete Personal Information that we have about you, we may not be able to identify your loyalty program activity or history and you may not receive the full scope of program benefits.
Additional Information for CALIFORNIA Residents. If you reside in California, you have the right to ask us one time each year whether we have shared your Personal Information with third parties for their direct marketing purposes. To make a request, please forward all such correspondence to Semeo’s Rentals, LLC Attn: Data Processing 50 Industrial Circle, Ste 110, Lincoln, RI 02865. Indicate in your letter that you are a California resident making a “California Shine the Light” inquiry. Note that this section does not apply to Personal Information that we collect for or on behalf of our business customers in connection with our provision of our products and services to those customers. If you have questions about the privacy practices of our customers or wish to exercise your privacy rights with respect to the Personal Information that we collect on their behalf, please contact them directly.
NOTICE OF FINANCIAL INCENTIVES
We may offer various financial incentives in relation to our products and services. For example, we may provide discounts, coupons and other benefits for customers who join our loyalty program or sign up for a coupon. When you participate in a financial incentive, we collect Personal Information from you. You have the ability to opt out of the financial incentive, or our subsequent use of your Personal Information in connection with a financial incentive, at any time by contacting us. Please forward all such correspondence to Semeo’s Rentals, LLC Attn: Data Processing 50 Industrial Circle, Ste 110, Lincoln, RI 02865. The value of your Personal Information is reasonably related to the value of the offer or discount presented to you. In some instances, or for some programs, we may provide you with additional terms or conditions relating to a financial incentive.
COLORADO LOYALTY PROGRAM DISCLOSURE Under Colorado law, we are required to make certain disclosures about the Personal Information that we process in connection with our loyalty programs, including discount programs offered by our corporate partners. We may share for cross-contextual marketing purposes or may sell the following categories of Personal Information that were collected solely in connection with our loyalty program: contact information, demographic information, commercial information, location data, professional information, and inferences drawn from other Personal Information. These categories are described in more detail above.
Our loyalty program partners include corporate partners and business partners. With respect to the Personal Information you provide in connection with the loyalty program, we may share this with, or sell this to, corporate partners and business partners, which may include data brokers. We may not be able to provide you with all of the benefits of our loyalty program if you choose to exercise your right to request the deletion of your Personal Information, as described in this Policy, as we would require such information to process your requests for our products and services.
CHILDREN UNDER 18
The Platform where this Policy is located, and this Policy itself, is meant for adults. We do not and will not knowingly collect personally identifiable data from persons under the 18 age of 18 and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 18 has provided us with information, please forward all such correspondence in relation thereto to Semeo’s Rentals, LLC Attn: Data Processing 50 Industrial Circle, Ste 110, Lincoln, RI 02865 or email to [email protected]. Please mark your inquiries “COPPA Information Request.”
OUR PERSONAL INFORMATION RETENTION CRITERIA
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) requires that we disclose the criteria we use to determine how long we will retain each category of Personal Information we collect. Oftentimes, our records contain several of these categories of Personal Information combined together and therefore we consider, on a case-by-case basis, a number of factors to assess how long Personal Information is retained, including any periods of time that are permitted or required by law. These factors include what Personal Information is reasonably necessary to (i) fulfill the purposes for which the Personal Information was collected; (ii) provide our products and services or administer our relationship with an individual; (iii) protect our business, employees, organization and others; (iv) fulfill our legal, contractual and regulatory obligations; and (v) investigate and address issues which may include safety concerns, potential security incidents or policy violations.
ARTIFICIAL INTELLIGENCE
We may leverage artificial intelligence (“AI”) to help increase our efficiency and assist our customers. For example, we may use AI to manage and direct Customer Care calls, or provide you with assistance via a chatbot on our website to help you find answers faster or make changes to your reservation.
COOKIES AND ELECTRONIC COMMUNICATIONS
You have certain choices about how we collect, use and disclose your information in connection with our use of cookies and our provision of electronic communications. Certain choices you make are browser- and device-specific.
Cookies & Other Tracking Technologies:
Many browsers are set to accept cookies by default. If you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of our Platform will not function properly, and the advertising you receive when you visit our Platform or other online platforms may not be tailored to your interests. Certain options are browser- and device-specific.
Controlling, Deleting and/or Disabling Cookies:
- Cookies: You can adjust your browser to control cookies to require your affirmative acceptance for new cookies, automatically reject cookies and/or delete or disable existing cookies. How you do so depends on the type of cookie and the browser that you are using. You can search your browser for instructions about how to control cookies.
- Flash Cookies: You may need to take an additional action to manage flash cookies, which you can learn more about here. Why? Because flash cookies cannot be controlled through your browser settings.
- Choices that you make to control cookies are browser-and device-specific, and your choices may be deleted if you clear your browser cache or cookies.
Additional Tools to Control Cookies:
If you do not want to control, delete and/or disable all cookies, you can also make choices to control specific types of cookies. The choices that you make are browser and device-specific, and your choices may be deleted if you clear your browser cache or cookies.
- Google Analytics: We may use Google Analytics on our Platform to help us understand how you use our Platform. You can learn about how to opt out of Google Analytics here.
- Facebook: We may use Facebook cookies to target ads to you. You can learn about how to opt out of receiving targeted advertisements from Facebook here.
- Email Tools: You can also change your email settings to block the automatic download of images in email messages, as such images may contain technologies that help us understand how you interact with the message.
- NAI Opt Out: We adhere to the Self-Regulatory Principles for Online Behavioral Advertising. To opt out of advertising cookies placed by the Network Advertising Initiative (“NAI”) online behavioral advertising member networks, and thereby limit the tracking of your online activity and the targeted advertising you receive, please click here.
- Our Do-Not-Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to “do not track” signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.
Our designated service providers assist us with advertisement display functions and related analytics for our websites. To view information or opt out of Google Analytics for Display Advertising, please click here. Note that even if you exercise choice for targeted advertising, you will still receive general online advertising. Information regarding you and any interactions with us may be collected and utilized to provide you with targeted advertising on the web.
In addition to the options provided by your mobile operating systems, you may opt out of the collection of information on mobile apps as follows:
- Uninstalling the app.: You can stop all collection of information by the app by uninstalling the app. You may use the standard uninstall processes as may be available as part of your mobile device or via the Mobile Application marketplace or network from which you downloaded the app.
- For Apple users: For iOS 7 or higher, you can change your settings in the following location: Settings > Privacy > Advertising. For iOS 6, you can change your settings in the following location: Settings > General > About > Advertising. For further information please see Apple’s website here.
- For other major mobile platforms: Open the platform account settings and select “Ads.”
- Opt out of location data: Go to “settings” on your mobile device to opt out of the collection of location data.
- Opt out of cross-app data collection: The Digital Advertising Alliance (“DAA”) offers a separate choice tool for the collection of cross-app data on a mobile device for interest-based advertising and other applicable uses. To exercise choice for companies participating in this choice tool, you can install the DAA’s AppChoices app.
Marketing Communications:
You can opt out of receiving our marketing communications, which we may send by email or text message.
- To unsubscribe from marketing emails, click here.
- To opt-out of marketing text messages, to which you previously opted-in to receive, please respond “stop” or “opt-out” to any marketing text messages you receive.
* Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.
SECURITY
The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard Personal Information under our control. We use reasonable administrative, technical, personnel, and physical measures that are designed to safeguard and ensure the integrity of Personal Information. To help us protect your privacy, you should maintain the confidentiality of any logon IDs and passwords, member numbers, or other identifiers or credentials you may have set up or that were provided in connection with your participation in or use of our products, services, or websites. You should use a unique password for our Platform that is different from the passwords you use for any other sites or online platforms. If you have reason to believe that any account with us is no longer secure, you must immediately change your password and contact us.
Please do not include confidential information, such as your credit card number or account passwords, in any email or text you send to us or on any posting you make to a public area of a third-party social network page, especially since any such posting immediately becomes public. For a more secure way to communicate with us over the Internet, please click on the “Contact Us ” link on our Platform or email us directly at [email protected].
STORAGE OF INFORMATION
Information we maintain may be stored in or outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your Personal Information to the United States. This Platform is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.
LINKS
Our Platform may contain links to other third-party sites that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for these third-party sites or their privacy practices. We suggest that you read the privacy policies of those sites carefully.
HOW TO MAKE COMPLAINTS OR CONTACT US
If you have any complaints, questions, comments or concerns with respect to our privacy practices or this Policy, please feel free to contact us by emailing [email protected] or writing to Semeo’s Rentals, LLC Attn: Data Processing 50 Industrial Circle, Ste 110, Lincoln, RI 02865
Updates to this notice
We may update this Privacy Policy from time to time. If we modify our Privacy Policy, we will post the revised version here, with an updated revision date. You agree to visit these pages periodically to be aware of and review any such revisions. If we make material changes to our Privacy Policy, we may also notify you by other means prior to the changes taking effect, such as by posting a notice on our websites or sending you a notification. By continuing to use our website after such revisions are in effect, you accept and agree to the revisions and to abide by them. /p>